RACO International, L.P.

Effective Date: September 3, 2025

RACO International, L.P. (“RACO”, “we” and/or “our”) has prepared this privacy policy (this “Privacy Policy”), to provide visitors to our website important information about the personal data we collect, use, transfer, and/or process in the course of operating this website (the “Site”).

In this Privacy Policy, you will find information about the types of personal data we collect regarding you as a visitor and/or user of this Site, how and why we process such personal data, with whom we may share such information, as well as how we protect your information.

This Privacy Policy may be updated and/or otherwise revised periodically to reflect changes in our data processing practices and/or policies. We will post notices of all such changes on our applicable websites and/or materials and the “Effective Date” noted above will indicate when this Privacy Policy was most recently revised. Except as may be otherwise required under applicable law, revisions to this Privacy Policy will be effective on the Effective Date noted without any other notice or approval by you. In certain jurisdictions, applicable law may require additional processes and procedures, in which case, revisions to this Privacy Policy will not be effective until we have met our obligations accordingly.

1. Website Operator

RACO International, L.P. is the operator of the Site, is the responsible party for the privacy practices set forth herein and, where applicable, may be considered the party that determines the means and purposes of data processing of the Personal Data described herein. 

You may contact us as follows:

RACO International, L.P.
3350 Industrial Boulevard 
Bethel Park, PA 15102
USA

Phone: 1-412-835-5744
Email: raco@racointernational.com

2. How We Obtain Personal Data 

As more specifically detailed below, we collect personal data (as further detailed below, “Personal Data”) from data subjects through the Site, and other information you provide directly to us, including by email. 

3. Personal Data That You Submit

For the purpose of operating the Site, and our business, we collect, use, store and/or otherwise process the following Personal Data.

a. Contact Forms

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions.  Please note that, depending on the nature of your request, we may share your information, and inquiry, with an affiliated RACO entity which might be located in a different country than your home country, but who is better suited to respond appropriately to your inquiry. When we transfer such information to an affiliated RACO entity, we do not retain such data after transfer (other than as may be present on backups) and our affiliated RACO entities do not transfer or share such information back to us. 

You have the right to revoke at any time any consent you have previously given to us. To do so, all you are required to do is to send us notice of your revocation via e-mail, subject to verification and/or validation where applicable or where required by applicable law; provided such notice of revocation includes information needed by us to identify the consent being revoked, and the personal data to which it relates. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular, retention periods.

b. Newsletter and/or Mailing Lists

If you would like to subscribe to the newsletter and/or various mailing lists offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter and/or various mailing lists. When you open an e-mail from us, we collect certain usage data, such as your open rate, click rate, interaction time with the email, device type, and browser type. We shall use the data you provide, and usage data collected only for purposes of improving and sending the requested newsletter, company news and developments, information about our company’s products and services, and other communications about our company (“Updates”). We shall not share such data with any third parties, other than our service providers as detailed in Section 4(a) below.

The processing of the information entered into the subscription form and collected when you interact with our emails shall occur on the basis of your consent to receive the subscription materials requested. You may revoke the consent you have given to the archiving of data, the e-mail address, and the use of this information for the improvement and sending of the Updates at any time, for instance by clicking on the "Unsubscribe" link in the email containing the Updates. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

The data you archive with us for the purpose of the Updates shall be archived by us until you unsubscribe from the Updates. Once you cancel your subscription to the Updates, the data shall be deleted. This shall not affect data we have been archiving for other purposes. 

4. Third-Party Transfers

a. Service Providers and Business Partners

We may disclose or make available your Personal Data with third parties who are performing services for RACO, or on RACO’s behalf, including without limitation, service providers, business partners, partners that facilitate billing, shipping, and customer service for our products, third-party auditors and law firms, marketing and advertising networks (including those that provide ad measurement services), data analytics providers, companies that help debug and identify and repair errors that may impair the functionality of our Site, and third parties that help protect against malicious, deceptive, fraudulent, or illegal activity. For more information on other third-party disclosures, see Section 5 and Section 7 of this Privacy Policy.

b. Business Transaction

In the event that RACO is involved in a business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing, or sale of company assets or in the unlikely event of insolvency, bankruptcy, or receivership, we may disclose Personal Data. In the event that all or a portion of RACO or its assets are acquired by or merged with a third-party, Personal Data that we have collected from users would be one of the assets transferred to or acquired by that third-party. 

5. Third-Party Tools – Sharing Plug-Ins and Tools

a. LinkedIn plug-in

Our Site uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Any time you access our Site that contains functions of LinkedIn, a connection to LinkedIn’s servers is established. LinkedIn is notified that you have visited our Site with your IP address. 

If you click on LinkedIn’s "Share" button and are logged into your LinkedIn account at the time, LinkedIn will be in a position to allocate your visit to our Site to your user account. Please note that we, as the operator of the Site, do not have any knowledge of the content of the transferred data and its use by LinkedIn.

Our Site also includes a LinkedIn widget that directs you to our LinkedIn profile. If you click on the LinkedIn widget directing you to our LinkedIn profile and are logged into your LinkedIn account at the time, LinkedIn will be in a position to allocate your visit to our Site to your user account. Please note that we, as the operator of the Site, do not have any knowledge of the content of the transferred data and its use by LinkedIn.

For further information on this subject, please consult LinkedIn’s data privacy declaration at: https://www.linkedin.com/legal/privacy-policy.

b. Email plug-in

Our Site uses functions that allow you to share articles from the Site via your email account. Please note that we, as the operator of the Site, do not have any knowledge of the content of the transferred data and its use by your email provider.

6. Website Operations 

a. Server log files

The provider of this Site and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

• The type and version of browser used
• The used operating system
• Referrer URL
• The hostname of the accessing computer
• The time of the server inquiry
• The IP address
• This data is not merged with other data sources.

The operator of this Site endeavors to ensure a technically error free depiction and optimization of the Site. In order to achieve this goal, server log files may be recorded.

b. System Security and Data Privacy Protection 

We monitor information on user activity within our system in order to protect the security of our systems and the privacy of our customers, for example, as an investigatory tool in case of a dispute or an unauthorized hack. Such information includes information reported by your browser, IP addresses, account activity and usage levels to better assist with service delivery and/or security. 

c. Compliance with Legal Obligations 

In addition to processing Personal Data for the purposes of operating the Site, we process Personal Data collected hereunder to comply with our own legal and regulatory obligations. For example, we may process Personal Data to comply with: applicable international sanctions, “know your customer” laws, anti-money laundering regulations, anti-bribery compliance requirements, record keeping requirements, required public filings, reporting requirements, court order, law enforcement order, and other legal and/or regulatory requirements. 

d. Legitimate Interests 

We may also use Personal Data collected hereunder in connection with the operation of the Site. The types of processing/uses contemplated hereunder may include, without limitation, for our own administrative and business needs, audits and self-assessments for compliance with applicable laws, regulations, court order, law enforcement order, and applicable workplace policies, and for information technology purposes including without limitation trouble shooting, business continuity, disaster recover, data backup and recovery. 

7. Analytics and Tracking

Our Site uses cookies, which are small data files containing information about you that are stored on your hard drive, or in the local storage of your browser. Cookies are embedded in the HTTP information that travels back and forth between your computer and the servers. Cookies allow automated customer customization and personalization, such by storing session preferences. We use the following categories of cookies: 

• Strictly Necessary cookies. These cookies are essential for the operation of our Site and include, for example, cookies that enable you to browse our Site and use its features.
• Functionality cookies. These cookies are used to recognize you when you return to our Site in order to improve your experience on our Site, allowing us to personalize our content for you, such as by remembering your language preference.
• Analytics cookies. These cookies collect information about how you use our Site, for example how you arrived at our Site and which pages you visit most often. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily. These cookies are sometimes placed by third-party providers of web traffic analysis services, such as Google Analytics.  

You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this Site may be limited, or the Site may not otherwise operate as intended.

a. Google Analytics

This Site uses functions of the web analysis service Google Analytics. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We use Google Analytics to measure interaction with and improve the functionality of the Site. To learn more about how Google uses this information, visit “How Google uses information from sites or apps that use our services.” 

Browser plug-in

You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, please note that you may not be able to use all of the functions of this Site to their fullest extent if you elect to not allow cookies to be set. Moreover, you have the option prevent the recording of the data generated by the cookie and affiliated with your use of the Site (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

b. HubSpot

This Site uses functions of the customer-relationship-management and marketing-automation platform, HubSpot, to operate certain contact forms, manage our email outreach, analyze the effectiveness of our Site, and personalize the user experience. For further details on how HubSpot processes personal data, please review HubSpot’s privacy policy: https://legal.hubspot.com/privacy-policy. 

c. Specific Trackers Used on Our Site

8. Data Retention 

We generally retain Personal Data for the periods specified applicable law, regulation, and/or court order, and in our document retention/filing polices, currently set at seven years. We may also retain Personal Data for longer periods where there is a reasonable basis for retaining such data, including without limitation in connection with the establishment, exercise, or defense of legal claims.

9. Exigent Circumstances 

In addition to the disclosures set forth herein, we will disclose Personal Data about you: (1) if we are required to do so by law or legal process, (2) to law enforcement authorities, judiciary or other government officials, (3) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss in connection with an investigation of suspected or actual illegal activity; or (4) if necessary to protect the vital interests of any person.

10. Jurisdiction

a. RACO International, L.P. is in the United States.

RACO processes Personal Data as described above in our home country, the United States of America. The Site is not targeted towards, nor is the Site intended for use by users outside of the United States of America, Canada, and Mexico. RACO does not represent or warrant that this Site is suitable for access or use outside of our territory and visitors accessing this Site from outside of our territory do so at their own risk.

b. International Visitors 

For our international visitors located outside of the United States of America, please note that the Site is a United States-based website intended for use only by our customers based in the United States, Canada, and Mexico. If you are seeking information about RACO’s international affiliates, please refer to the “RACO International” page under “The Company” tab on the left side of our Site to directly access the appropriate international RACO affiliate website for your region and language. 

11. Security 

We use commercially reasonable efforts to meet industry standards to safeguard the confidentiality of your Personal Data. Unfortunately, it is impossible to absolutely guarantee the security of data transmission over the Internet or any wireless network. Therefore, although we take such commercially reasonable measures to protect your information, we cannot ensure the security of any information you transmit to us or from online services and you do so at your own risk. 

12. Do Not Track 

Do Not Track (DNT) is a privacy preference that you can set in certain web browsers. When you turn on DNT, the browser may send a signal or other message to web services requesting that they not track you. At this time, our data collection practices will continue to apply as described in this Privacy Policy, regardless of any DNT signals that are sent by certain browsers or selected by you. For more information about DNT, please visit AllAboutDNT.org.

13. How to Contact Us

If you have questions, concerns, or would otherwise like to contact us regarding this Privacy Policy, any rights you may have hereunder, and/or about the processing of your Personal Data, you may contact us in accordance with the information set forth in Section 1 above.